Employer FAQs

Commonly asked questions by employers.

Are there any intern requirements or restrictions I should be aware of?

Some of our interns have requirements or restrictions regarding how and when they can work. For example, students from UC Berkeley cannot work more than 20 hours per week to qualify for Work-Study funding.

Make sure to ask each intern at the beginning of your interviews if they have any restrictions or requirements from their program. Reach out to [email protected] if you have questions or concerns about any requirements/restrictions in interviews - we might be able to help!

How do I pay my interns?

Paying your interns is quick and easy.

1. To finish setting up your account, you'll be prompted to add a credit card that will be saved securely in Stripe.

2. Your intern will complete a timesheet either daily or weekly, whichever you decide and communicate to them.

3. Every two weeks on Mondays, the Folio Team will send a consolidated timesheet to the company account Owner.

4. 48 after on Wednesdays, Folio will charge your credit card on file and issue a payment to the student for the wages earned.

5. If you have any questions between Monday and Wednesday, please reach out to [email protected]

How do I contact Folio?

You can contact the Folio team at any time, for questions related to intern payment, timing, contract management, program details, subsidy details, or anything else!

Email: [email protected]. We will respond within 3 hours during normal business hours.

Book a meeting:

For questions related to onboarding, payments, or contracts, contact Shannon

For questions related to specific interns, or to provide feedback on your interns, contact Addison.

Does Folio provide ongoing support to interns during their placement with employers

Folio is committed to supporting your team and your intern throughout this process. Please refer to the chart below for direction on who to reach out to, if needed.

How do I hire additional interns?

Once you’ve ended your contract with your current interns, or if you need more hands on deck in the middle of your project, you can hire additional interns through Folio. To employ new interns, please log in to your Folio account and follow the steps to post a new job description.

Our team will contact you at the beginning of each month with a new batch of qualified, subsidized interns. If you are interested in interviewing a candidate from the new talent pool, simply reply to the email, and we will facilitate an introduction.

How many hours is the intern expected to work per week? What happens at the end of the internship?

Most interns can dedicate at least 20 hours/week, some more. It depends on what other commitments they are balancing (mostly classes during the semester). We encourage our interns to have an open and transparent conversation about their capacity during onboarding if there is a mutual match! Over the summer, interns are usually available for up to 40 hours/week.

Is my company required to do anything other than sign up with Folio?

We recommend you create a clear scope of work for your interns and check in weekly to ensure you get sound work output.

What do other companies that typically use Folio’s services do?

They post a project on Folio and set the hours and rate. Many of our companies have provided a paid extended offer if the intern is valuable.

What job functions do your interns possess?

The interns have skills and experience across engineering, design, data science, product, sales, and business/finance.

Does Folio help with student visas?

Folio is a marketplace and payment facilitator, but is not the direct employer of student contractors. As such, all visa (CPT / OPT / H-1B) reuqests should be handled by the contracting company.

Reach out for support!

Feel free to email us at [email protected].