Employer FAQs

Commonly asked questions by employers.

Are there any intern requirements or restrictions I should be aware of?

Some of our interns have requirements or restrictions regarding how and when they can work. For example, students from UC Berkeley cannot work more than 20 hours per week to qualify for Work-Study funding.

Make sure to ask each intern at the beginning of your interviews if they have any restrictions or requirements from their program. Reach out to [e-mail] if you have questions or concerns about any requirements/restrictions in interviews - we might be able to help!

How do I pay my interns?

Paying your interns is quick and easy.

1. First, you’ll need to create a free account on Stripe and connect your company bank account.

2. Every two weeks, the Folio Team will send your intern’s Timesheet Log to the administrators listed on your company profile. Please respond within 48 hours if there are any issues with the intern's time sheets.

3. After that time, Folio will issue a payment to the student for the wages owed and will process a payment from your bank account on file for the portion of the wages due.

For questions about how to pay your interns, please reach out to [e-mail].

How do I contact Folio?

You can contact the Folio team at any time, for questions related to intern payment, timing, contract management, program details, subsidy details, or anything else!

Email: [e-mail]. We will respond within 3 hours during normal business hours.

Book a meeting:

For questions related to onboarding, payments, or contracts, contact Shannon

For questions related to specific interns, or to provide feedback on your interns, contact Addison.

Does Folio provide ongoing support to interns during their placement with employers

Folio is committed to supporting your team and your intern throughout this process. Please refer to the chart below for direction on who to reach out to, if needed.

How do I hire additional interns?

Once you’ve ended your contract with your current interns, or if you need more hands on deck in the middle of your project, you can hire additional interns through Folio. To employ new interns, please log in to your Folio account and follow the steps to post a new job description.

Our team will contact you at the beginning of each month with a new batch of qualified, subsidized interns. If you are interested in interviewing a candidate from the new talent pool, simply reply to the email, and we will facilitate an introduction.

Reach out for support!

Feel free to email us at [e-mail].